It’s of the utmost importance that you hire a cyber security team with the training, experience and confidence necessary to conduct intrusion/ransomware investigations. If their sole qualification is that they are IT technicians, that is not enough. While their technical expertise is certainly valuable, it’s also necessary that they have a good understanding of what must get done, who must do it, and in what order tasks must be completed. In this article, our cyber security team in New Jersey will go over why it’s crucial to hire professionals for your corporate cybercrime investigation.
Confidence is Apparent in the Professional Services Agreement
The cyber security experts you hire for your investigation should have a professional services agreement in place. This official document highlights all the services they will and will not be responsible for. For example, if you do not want to pay the IT professionals for additional services to sanitize and redesign your network to increase security levels after the investigation concludes, this must be agreed upon and added to the professional services agreement. Having this agreement ensures confidence in what tasks need to be completed.
Cyber Security Team Should Have Extensive IT Training and Other Skills
As we mentioned earlier, the mitigation company you hire should know more than general computer troubleshooting and software upgrades. They must be well versed in all types of intrusions and be able to provide viable solutions before you incur major costs and damages. In the most severe cases, the mitigation company should be able to forensically image and analyze computers for personally identifiable information that may have been tampered with and distributed unlawfully. It’s so easy for the legal and technical costs of an intrusion to escalate, especially when federal laws have been broken. Do not wait until it’s too late – If you suspect any foul play in your corporate network, it’s time to call a team with years of experience to draw from.
NSGi’s Experience Will Help You Get Back to Business Sooner
In 2016, a team of lawyers hired NSGi to investigate an alleged intrusion into a network belonging to one of their clients. We responded to the client company and started the investigation. As a result, we informed the attorneys that their clients network was compromised and that the hacker who accessed their network illegally, did so from two locations, China and New York City. We also identified the hacker’s name.
NSGi was then asked to meet with federal authorities who were assigned to investigate our claims, so we turned our file over to them. The hacker was subsequently indicted, and a civil court later awarded the victim company more than $7 million in damages. Not all cases result with federal prosecution and a considerable award, but it is gratifying to know that NSGi helped the company get through the incident, and resolve their legal and administrative issues so they were able to get back to focusing on their business.
If you need to get back on track after a network intrusion has interrupted your NJ business operations, please give our team a call or visit us at: https://nsgi.com
*This article includes excerpts from “Pocket Guide for Investigating Ransomware and Network Intrusions” written by John Lucich, the Founder and CEO of Network Security Group, Inc and eForensix.
